Refund policy

ALL ITEMS BEING RETURNED OR EXCHANGED MUST BE IN SELLABLE CONDITION AND WITH TAG ATTACHED

*****We do not refund or exchange any used items*****

INSTORE PURCHASES

• REGULAR PRICED ITEMS: In NEW and UNUSED condition may be returned with price tag attached and merchandise receipt within 14 days for full refund in original payment (credit card, cash, or gift card).
• HOLIDAY DEALS: Items purchased in combination sales/promotions can be exchanged only. 
• Gift with purchase may not be returned or exchanged
• SALE ITEMS AND DISCOUNTED ITEMS: FINAL SALE: Returns and exchanges not accepted

 

ONLINE PURCHASES

All sale items are final. 

If there are any issues with your order please email Contact@famhawaii.com within 7 days of receiving your order.  We will do our best to accommodate your request. Customer may be responsible for the shipping of any exchanges or returns depending on the reason for the return. Thank you for supporting our small Hawaii business!